Our Services
A Complete Range of Services to Meet Your Needs
Cryoport Systems is committed to exceeding our customers’ expectations within in vitro fertilization (IVF), intrauterine insemination (IUI), surrogacy and other forms of reproductive therapy. You can expect your shipments to be supported by our latest technology and cared for by our customer service staff.
We are proud to provide you and your family our exclusive shipping services to ensure your precious reproductive materials are handled with care from clinic to clinic, safely and securely. Our services are the fastest and most reliable solutions on the market through our scientifically-enhanced technology and unparalleled logistics expertise. Our experienced team understands just how precious your shipment is and we will be with you every step of the way. We provide superior customer service and nonstop shipment monitoring to give you peace of mind.
Fertility Shipping Services
Transport Services Description
Standard
| Cryoport Express® Dry Vapor Shipper: Transportation equipment for reproductive materials | ✓ |
| Smartpak® Condition Monitoring System: Tracks GPS location and temperature | ✓ |
| Client Care Team: Utilizes our Logistics Management Platform to continuously collect and monitor data throughout transport | ✓ |
| Coordination with Transportation Partner: Pickup and return of equipment to Cryoport Systems | ✓ |
| Coordination with Origin and Destination Clinics: Pickup and delivery of reproductive materials completed in 1-2 business days* | ✓ |
| Custom Shipping Plan: Determines the most direct route available with fewer stops to prioritize timely delivery | - |
| Priority Alert Classification: Shipment receives priority boarding and placement to decrease shipping delays | - |
| Concierge Courier: Ability to rapidly adapt to changes in transit† | - |
Premium
| Cryoport Express® Dry Vapor Shipper: Transportation equipment for reproductive materials | ✓ |
| Smartpak® Condition Monitoring System: Tracks GPS location and temperature | ✓ |
| Client Care Team: Utilizes our Logistics Management Platform to continuously collect and monitor data throughout transport | ✓ |
| Coordination with Transportation Partner: Pickup and return of equipment to Cryoport Systems | ✓ |
| Coordination with Origin and Destination Clinics: Pickup and delivery of reproductive materials completed in 1-2 business days* | ✓ |
| Custom Shipping Plan: Determines the most direct route available with fewer stops to prioritize timely delivery | ✓ |
| Priority Alert Classification: Shipment receives priority boarding and placement to decrease shipping delays | ✓ |
| Concierge Courier: Ability to rapidly adapt to changes in transit† | ✓ |
| Transport Services Description | Standard | Premium |
|---|---|---|
| Cryoport Express® Dry Vapor Shipper: Transportation equipment for reproductive materials | ✓ | ✓ |
| Smartpak® Condition Monitoring System: Tracks GPS location and temperature | ✓ | ✓ |
| Client Care Team: Utilizes our Logistics Management Platform to continuously collect and monitor data throughout transport | ✓ | ✓ |
| Coordination with Transportation Partner: Pickup and return of equipment to Cryoport Systems | ✓ | ✓ |
| Coordination with Origin and Destination Clinics: Pickup and delivery of reproductive materials completed in 1-2 business days* | ✓ | ✓ |
| Custom Shipping Plan: Determines the most direct route available with fewer stops to prioritize timely delivery | ✓ | |
| Priority Alert Classification: Shipment receives priority boarding and placement to decrease shipping delays | ✓ | |
| Concierge Courier: Ability to rapidly adapt to changes in transit† | ✓ |
*Assuming no delays
†Additional fees may apply
In addition to these core services, Cryoport Systems provides customizable insurance coverage options for an extra layer of security. If you’d like to discuss our insurance options, please contact us at +1 949.377.2204.