Meet the Experts
- Over 20 years of experience in shipping sensitive materials
- Trusted by leading fertility clinics worldwide
- Specialists in cryogenic transport and risk mitigation
- Advanced condition monitoring for shipment safety
- Expertise in international shipping and compliance
- Industry pioneers in safe and reliable fertility logistics
Meet the Experts Behind Your Journey
A Team Committed to Safe, Secure, and Reliable Reproductive Material Shipping
At Cryoport Systems, our team is made up of industry-leading professionals who specialize in the complexities of fertility logistics. With decades of expertise, we work alongside clinics, intended parents, and fertility specialists to ensure every shipment is handled with the highest level of care.
From navigating clinic coordination to ensuring temperature stability and compliance with international regulations, our team is dedicated to providing you with a seamless and stress-free experience. We know what’s at stake, and we’re here to support you every step of the way. If you would like to discuss fertility shipping questions or concerns, please feel free to contact us at ivf@cryoport.com.
Your Journey, Our Expertise. A Partnership You Can Trust.
Meet Some of the Trusted Leaders on Your Side
Cryoport Systems is powered by a team of more than 350 dedicated professionals, all working together to ensure the safe and seamless transport of sensitive and irreplaceable materials worldwide. Behind every shipment is a vast network of logistics specialists, quality experts, and customer care professionals all committed to proving the highest level of service and protection for your journey. Our Reproductive Medicine Team Leaders play a key role in driving our mission forward, supported by an entire team dedicated to your peace of mind.
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John Condon
Senior Director, Business Development Americas, Reproductive MedicineJohn’s experience in IVF and Reproductive Medicine spans over 30 years. He has represented several medical device companies and genomic solutions providers in the reproductive endocrinology healthcare industry. Today, John helps clients safely ship their precious materials using our premier cold chain supply solutions. John holds a BA in health administration from the University of Massachusetts at Amherst and currently resides in Rhode Island.
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Monica Santisteban
Director – Business Development EMEAMonica has 14 years of experience in the Pharmaceutical Industry, specializing in Reproductive Medicine and Women’s Health. Her purpose is to be the best partner in the IVF industry, providing the best products and services for patients and specialists, with a close and empathic approach. From Cryoport she continues to develop her passion of helping families to fulfill their dreams. Monica holds a degree in Pharmacy, an MBA specialized in the Pharmaceutical Industry and lives in Madrid, Spain.
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Jackie Garcia
Associate Director, Reproductive MedicineJackie has over 10 years of customer service experience in the retail and housing industry and is in charge of maintaining high levels of customer service and excellence for Cryoport. Jackie holds a bachelor’s degree in international business from California State University, Fullerton.
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Corey Gurwell
Client Care Manager, AmericasCorey has over six years of experience in the fertility industry supporting intended parents, donors and surrogates, plus she has almost a decade of experience supporting the animal health industry. Corey resides in California and has a degree in social and behavioral sciences.