3 Services Your Fertility Shipping Specialist Should Offer
While many reproductive shipping specialists have similar solutions, not all providers are created equal. Every organization has a unique breadth of service offerings, support teams, client relationships, and other aspects that dictate how they can extend support to your reproductive medicine journey. When selecting the best partner for you, it’s important to consider how their entire service offerings can meet your specific needs.
As the premiere provider of temperature-controlled supply chain solutions, Cryoport Systems has extensive experience serving the reproductive medicine industry. With over 800,000 shipments across 150+ countries, we know what it takes to meet the transport needs of sensitive commodities of all types. Before deciding who to trust with your precious materials, consider their coverage options for these three service pillars.
1. Client Support Throughout the Journey
Entrusting your precious materials to a shipping specialist can be nerve-racking for many prospective parents. The best fertility transport provider will have the appropriate resources to support your materials and bring you peace of mind. This emphasis on client support showcases the level of care a shipping specialist will dedicate to you and your material’s journey.
Cryoport Systems understands how important maintaining your materials is to your future family. Our team of industry experts is committed to assisting patients throughout the sensitive material shipping process. This established client support team is devoted to assisting in several areas and working directly with a patient’s clinic to facilitate, including:
- Order placement
- Compiling documentation
- International clearance regulations
- Shipment coordination
- Tracking throughout transport
- Problem-solving in the event of unforeseen delays
Additionally, we offer our reproductive medicine clients customizable insurance coverage options for an added layer of security as a valuable financial safeguard. Our processes aim to employ a smooth transport process while offering peace of mind in our superior service abilities.
2. A Complete Condition Monitoring System
No shipping specialist can give clients a 100% guarantee that shipments of all kinds won’t encounter bumps throughout the transport journey. Even so, the best fertility shipping partner should incorporate a trustworthy condition monitoring system into their shippers that works to actively mitigate risk by recording pertinent data about the housed commodity from its facility send-off to its final destination.
Cryoport Systems is the industry leader in the life sciences market for complete condition monitoring systems. Our condition monitoring system is comprised of the Cryoportal® 2 Logistics Management Platform, Smartpak II® Condition Monitoring System, and Live View™ Display. The powerful combination of this technology goes beyond basic GPS tracking to include the interior and exterior of a shipment throughout its entire journey.
This intelligent logistics solution tracks each shipment for:
- Location
- Temperature
- Pressure
- Light
- Orientation
- Humidity
- Shock
Due to the careful attention and monitoring of the materials with our complete condition monitoring system, patients have a comprehensive record that shows if their materials maintained consistent viability.
3. Thorough Shipper Requalification Process
When transporting irreplaceable materials, using a shipper that offers optimal product security is a must. But how do you know if a fertility shipping specialist takes shipper compliance seriously? Not every provider has invested the resources into shipper requalification, which means your materials could be at risk of contamination or damage before the transportation journey has begun.
The best shipping specialist will have the tools and procedures to bring certainty to your shipping process. Cryoport Systems’ requalification process is the only of its kind in the life sciences industry. The steps in this unique operation include:
- Minimum required hold time threshold – ensures that our shippers can maintain a 10-day dynamic hold time.
- Physical suitability tests – a visual inspection of the internal and external conditions of the equipment to guarantee it’s suitable for continued use.
- LN2 capacity checks – tests the shipper’s capacity for maintaining the proper liquid nitrogen levels throughout transit.
- Veri-Clean® – the industry’s first and only validated cleaning and disinfection process.
We developed this process to adhere to ISO 21973, the standard that ensures the reliable and consistent delivery of life-saving therapies. Each shipper in our vast network of shipping systems undergoes our requalification process after every transport journey. With this consistent and thorough approach, all patients can be sure their materials are always packed and shipped in a clean and compliant environment with Cryoport Systems.
Cryoport Systems is the premiere shipping specialist for patients on their fertility journeys. For more information on how our reproductive medicine services can meet your transport needs, reach out to us on our website.